Log-in Access Restored -Tech issue Update

By mid-day Thursday, full access to our sign-on server was restored, making both sides of our Google domain accessible to students and staff.  We recognize the frustrations and challenges this issue has created for both students and staff, and we are taking the following steps to minimize the chance of future occurrences:

  • Creating a script that will restart the service should it fail
  • Allocating additional memory to the program
  • Allocating additional RAM to the server
  • Creating a fail-over Single Sign-On (SSO) server
  • Researching other strategies to ensure our SSO server is as robust as possible
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